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Air Bar Click 5 Returns and Credit Notes

Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Click 5 protects the relationship when something goes wrong.

The Click 5 has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.

Seasonality interacts with returns and credit notes more than most forecasts allow for, so a rolling review beats an annual one.

Why returns and credit notes matters on the Click 5

Distinguish between a defect claim and a change of mind before agreeing any action.

Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.

Credit notes should reference the original invoice line to keep accounting clean.

Reference specification

Agreeing who pays return freight in advance avoids most disputes.

Practical notes for buyers

Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Click 5.

In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Click 5.

Checklist

• Verify that artwork matches the approved compliance template.
• Check carton quantities against the commercial invoice line by line.
• Retain one sealed sample carton from every batch for reference.
• Confirm the exact configuration in writing before the deposit is paid.
• Request batch photographs and a packing list prior to shipment.
• Keep certificates current and filed against the exact model name.

Commercial terms

Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.

Volume commitments work best when they are structured as a rolling target rather than a single fixed number.

Frequently asked questions

Who pays return freight on a Click 5 defect claim?

For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.

What happens if a batch fails inspection?

The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.

How quickly can a repeat order be produced?

For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.

Can packaging be adjusted for our market?

Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.

Final word

None of this is complicated, but it does need to be written down and reviewed on a schedule.

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